Fantastic customer service & attention to detail
I am so glad I found Mainely Urns on the internet. The urn is gorgeous and the velvet cremation ash bags are beautiful. Their attention to detail and customer service is fantastic. After receiving an email with a "proof" of the engraving requested I sent an email with some questions about the font I had selected. I quickly received a response from Customer Service acknowledging my question and offering to provide a new "proof" using a different font. Within a day I received the new "proof" with the different font. I then received the beautifully engraved urn a few days after approving the "proof" with the new font. Losing a long time beloved pet is hard. Mainely Urns made the process of choosing a beautiful way to honor and remember him easy and less stressful. A+++++++