The support person was hard to understand, and apathetic
The support person was very hard to understand, with a thick accent and speaking too quickly. He did provide some information on the status of my claim, but seemed uninterested in truly helping me to get this claim resolved. This seems to be the norm now at LHG, they've gone downhill since my last claim; despite supposedly expediting things and my constant pleas to move things along, nothing seems to happen. This claim is for a washer repair, which should be an incredibly fast thing to resolve. Go elsewhere for your needs of this nature.