Wrongfully Banned (or Abusive?)
I was a loyal player on their site and spent so many years on it just to be banned wrongfully with the reason "AUTOBAN MULTIACC ABUSE". Despite this error and that I NEVER used any other account than mine, it's so frustrating and unfair for something like this to happen to you. Put yourself in my place and if you're reading this, just imagine. It may be hard to believe me, but it's true, and I hope this review and message will reach out more people, it's not gonna change anything, but atleast I told my experience and maybe there are also people who were in my situation but never spoke about it publicly. Also, contacting their supporting and doing whatever you can on fixing this problem, it's just not gonna work, I did absolutely everything I could to do and seems like no one from Hellcase cares. In my case, everything happened some time ago, and everything it's the same as back then even if I tried again to speak to Hellcase, to their support and everywhere I could. The same scripted responses or not responses at all