Horrible quality and Poor Customer Service
Horrible quality and vast differences between advertised products and what was eventually delivered (took roughly 3 weeks). For instance, an ordered shirt, advertised and pictured as stone-washed cotton, feels entirely synthetic—so much so that the fabric tag had been ripped off the shirt (perhaps to make it less obvious). When I told them I wanted a full refund, they quoted their return policy that requires customers paying for return postage—which seemed absurd even before realizing their return address is China! They’ve offered to refund 30% and let me keep the clothing. But this stuff is such poor quality I won’t wear it so I’m insisting on a full refund—and will continue to report reviews until they do what’s right: return my money and they can have this crappy stuff.