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Marty Ford

美国

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Discount Hydraulic Hose

Do NOT use this company

Ordered 11 hoses on 12/30/24. On 1/14/25 I called to check the ordered. They hadn't made it yet because of one backordered part. I asked that they please make what they could and send the back ordered part later. A week later I get call saying their machine is broken and they can't make the hoses as ordered. Came up with an alternative. Then the hoses finally shipped on 1/24/25. Checked tracking several times. USPS says the package is in transit, but no update in several days. Called again. Customer Service (Candace) told me that I would have to work with the postal service to find them because they fulfilled their obligation when the hoses shipped. They refuse to do anything else. They said my only option was to order (and pay for) more hoses! REALLY?!?!?! I didn't arrange shipment, they did. I never received the hoses. My recommendation - stay as far away from this company as possible.

2025-01-30有帮助 1