Never buying Keurig again. Lasts 1 year; bad cust. svc.
My Keurig Duo was my third and last Keurig purchase. Their coffee pots last 1 to 1.5 years, then just stop working, with no way to resolve issues. Customer Service is difficult to obtain and there is no effort to win back the customer with incentives that are worth my time or even with any level of professionalism or kindness. The coffee maker and k-pod functions were good, not great, but I expect more time out of a $150 coffee pot and will buying another brand. I find that I cannot leave a review on Keurig's website directly, but need to submit an email and request a response regarding my review. No wonder their reviews are 4.5 out of 5 on their site. I have learned my lesson.