When Adobe works everything is good but…
When Adobe works everything is good but GOOD LUCK when you need support. The representatives they employ work from India, difficult to understand their accent. I have been needing support for an Adobe issue for over 4 weeks. I had a scheduled call with a rep at a specific time and specific day....he called different day different time during my work. THEN when you try and call back go through their LONG automated system to get the SAME rep so you don't have to keep explaining the SAME problem..they tell you "we can't connect you with that same person." Absolutely horrible tech support no consistency, poor follow up and inexperienced techs who cannot resolve problems with their own product.
