First iPhone purchase experience with Etoren
At first I encountered the problem when I was trying to make payment using credit card, and the CS advised me to make payment via PayPal and eventually it worked. Ordered the iPhone 12 5G 128GB Blue (eSIM) on 27th October, and the status was on ‘Transferring/回送中’ for so long. I sent enquiry to CS on 1st and 2nd November to ask about the delivery status, and they said that my order would arrive late due to an unexpected stock delay from supplier site, I decided to wait until the shipment. On 8th November, I received the notification of shipment from DHL, and the item was shipped from Singapore and was expected to be delivered to Japan on 11th November. The item arrived safely with bubble wrap around the phone box, no scratch was observed on the phone, and the phone is certified as original iPhone by checking the serial number on Apple website. Currently, the iPhone 12 works fine with Japanese SIM card (Line Mobile-Docomo), and the shutter sound can be muted when the phone is on silent mode. But the limited warranty shown in the setting is until 15 February 2022, I wonder if we can get one-year warranty from Etoren. Sometimes the CS may take time to reply to customer’s enquiry, and make sure that you can wait patiently (for 2-3 weeks) if you want to order from Etoren.