I ordered a back brace from your…
I ordered a back brace from your company that was recommended by my doctor for after back surgery. I was already in the hospital when I was notified that the order was cancelled due to not having the item but the email never came to me and so I wasn’t able to order the replacement brace of same value and subsequently didn’t have my back brace when I needed it most. I, in turn, had to scramble to find one to borrow from a family member while trying to recover in the hospital after my first surgery while awaiting my second surgery as my surgery was a two part surgery. It was very inconvenient & stressful.