Only sales support on parts if you bought a gokart from them
Purchased a gokart used and went to gokartsusa website to find replacement parts. Sent an e-mail with photos of the parts that I needed and didn't receive a response. Called the phone number and the agent informed me they couldn't assist making sure I was getting the right parts since I didn't purchase the gokart from them. She mentioned I could download the manual that has a blow up with part numbers and then just use their website to order the parts. It appears all these drop ship companies only care about collecting money for parts and not actually establishing a customer relationship for future purchases. I would not recommend this company to anyone that needs assistance. If you are tech savvy, then just use their website. If you want the assistance of a sales person, this is not the business to use unless you purchased the gokart from this company.