Deceptive Tactics
I ordered a rug for a Christmas present for my wife on December 4th. I waited until the 17th to ask why the rug was not posting a tracking number but said on its way "ground shipping" . When I asked about the status, I was told that rug is sold out and you missed out but I was charged the 600+ $ for the rug. Was then told it will be back in stock 3-6 months out. the explanation I was told, I ordered the rug at the same time as someone else and was the one who didn't get it. This is totally deceptive and disingenuous as a company.