I had ordered a breakfast basket gift…
I had ordered a breakfast basket gift and flowers for my daughter's birthday. I was informed that the packages have been received by the guardian of the building on 24th November, this was totally untrue. The package was delivered on 26th November and ruined the surprise. This is not accepted as the order was done so that it reaches on time and on the occasion. I am very unhappy and upset with this. I want a refund of the amount since as promised the package was not delivered on time.