Poor warranty and customer service. Roborock.
I would give a lower review if possible. There is no way that my Q10 5+ should have failed in just over 6 months and not be replaced. On top of that all of the responsibility to send the vac to a repair center falls on the customer. 3.00 for a box, almost 7.00 for protective packing not to mention gas and time. They did provide a label but even threatened that if it wasn’t returned in ten days all expense for return would fall on me. Will probably go two weeks or more without my cleaner. Customer service and warranty are unacceptable.