Convenient, honest and reliable service with results
I had an unfortunate flight delay with Ethihad whereby I missed my connecting flight and the first night of my holiday to Japan. When searching the web for 3rd party claim sites I was a bit apprehensive but the direct method through the airline seemed a lot more time consuming. Eventually I came across claimflights.com, which was really excellent. Agnieszka Fanslau, my contact throughout my experience with claimflights.com, was nothing short of reassuring and professional. Any time I had a query or requested an update she came back to me in a timely fashion and was able to provide very accurate timelines. Eventually I got reimbursed a respectable amount considering the impact the delay had on my holiday. Claimflights took a fee which I was more than happy to pay for Agnieszka's diligent work. will absolutely recommend their business to friends and family going forward should they find themselves in the same position, for their convenience and honesty.