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L.M.

美国

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Jacksonblades

Updated to Five Stars!

Updated Again to five stars: Once we spoke to the seller he shipped immediately, and the item got here lightning-quick. The knife is absolutely gorgeous! It is a beautiful quality piece and we are very, very happy with our purchase. We will definitely buy from Jackson Blades again. _____ Updated from one to three stars: We have just been contacted by the seller. They apologized and said that they have been swamped with orders, and are sending ours today. If all goes well, I will happily update this review again to five stars when we receive the order. _____ We have sadly had the same experience as other reviewers here. We were so happy to find this seller because the knives looked like better quality than other options out there, and the website was actually written by someone who speaks English. We placed our order for a Christmas present for our son on 11/24/21, received order confirmation almost immediately, and our money was transferred to the seller the same day. Unfortunately, since then we have had no contact from the seller. We have sent emails, and have even tried to message them through Instagram, to no avail. In the meantime, they have managed to send us several emails offering us Black Friday discounts on additional purchases. While I understand that there might be shipping delays right now, the fact that we have no response from the seller, and that the item is still for sale on their website, leads us to believe that we will not be receiving our order. We have filed a notice through Paypal in the hope that we can either get a response from the seller, or get our money back. We are leaving this review here as well, because the seller does seem to respond here. We would still love to work with the seller and get the item we ordered and paid for, but we need to be able to communicate with them to do that.

2021-12-07