Above and beyond customer support
Samcart - Alaina and their tech developer team specifically - went SO above and beyond to help me with my account and videos. I paused payment and came back to find they (rightfully) removed my content from their server. Upon returning they went out of their way to help me recover it. It was not within their database and was with an outside server and still chose to help me recover my video content. Very grateful and will refer them even more than I have in the past thanks to this experience.