Part 1 of 100 percent honest review don't know yet if I am going to…
I don't know yet if I am going to regret this purchase or not. I got scammed really bad by cozzyhomes a couple of years back and this is the first time I have tried a new company since. My husband has been wanting Yellowstone merchandise for a while and I decided to order. Last night I realized that this experience has been eerily similar, and I am now fully in to a sinking feeling that I may have made another mistake. I don't know how long until I know for sure, when I ordered from the other company my "order" didn't come until well after Christmas ( February to be exact) and it was the cheapest made crap I have ever seen in my life! I admit I hope I find my concern to be unfounded this time but a lot of the reviews sound almost word for word what I experienced 2 years ago. I will update my review one way or the other when and if I receive my order! I will always be 100 percent honest about my experience. What I do know is I will never order from a new company online again if I get scammed again, I will only buy from companies that I have had past honest dealings with! Check back for a 100 percent honest review. Ok, so it is Monday night 12/16/24 and I received a "reply" from Cotosen about the original part of my review here on trustpilot. They claim they can give me more information about the status of my order if I contact their customer service department and give them a whole bunch of information. There are SO MANY alarm bells going off in my head right now that my heart is beating out of my chest. They had sent me what they tagged as an "alert" update the day after my original review that says my order will be arriving soon. Word for word what I had received from the Cozzyhomes scam people. So if I don't contact within 3 days to "give them more information" to the address they sent on my Gmail they say they will have to assume this isn't a real review. Well this is absolutely a real review and why would I need to give them more information when all the information they would need to send me my merchandise they already have and since they claimed to have shipped my merchandise on 3 completely different days that was my first big sign of a problem. I am certainly not sending any more information to a company that I already suspect might be a scam, they are supposed to be sending me information at this point not the other way around. I should have a time frame by now on when to expect delivery. "Soon" is not a time frame and that is exactly what Cozzyhomes did and they are 100 percent SCAM! So if I end up being wrong, I will be eating crow when my order arrives but at this point I expect that I will more likely be eating steak. As I stated before I will update my review when/if I receive my merchandise. Now for my third (but not last update) everyone look at (read) the responses to the reviews. They are exactly the same standard response to everyone, the actual response depends on the complaint. Such as "haven't received my order yet/not updated delivery,etc. these customer reviews get the same standard response. Or received poor quality items/ not what was pictured/wrong size, etc. these reviews received the same response. These responses are not at all personalized to the customer they have a response for different types of complaints and most likely just push a button to send the response to each customer complaint. I didn't go a long way into the reading all of the reviews but there are even a couple of " responses that don't even fit with the complaint. So they either hit the wrong button or they had to use a set response as close as they could find because they did not yet have a set response for that particular complaint. Take the time to read the reviews and you will see I am right.