Trash service
Trash service. Communication is horrible and the steps for claim is unclear. Website FAQ says the following: What is your diagnostic app used for? Our app is free to download, we need to confirm your device works prior to coverage being activated, the app helps us do that. What happens if I don’t download and register via the app? Your coverage would be activated after 30 days of purchase. FAQ clearly says coverage is activated 30 days after purchase if you don't download and register your device. I emailed a bunch of times to get clarity and got none. Needless to say they denied my claim because I was so confused with the process. I'd rather pay out of pocket than deal with these scammers. Edit: for response... Ok where in my post does it say my device was pre damaged? My point has been proven. Communication is not a strong suit for this company. Fyi my device was not pre damaged, but thanks for assuming!