Koalifi leasing / payment scam
The reason for this review is to bring to the public's attention the poor business practices and scandal around the leasing terms of a company called Koalifi. Each month I continue to have automatic deductions come from my bank account and pay additional credits to pay off a lease. There happens to be a payment error that continues to occur. For example; On May 15th, I had a scheduled payment come from my bank account in the amount of $190.10. I then made a secondary payment in the amount of $700. I took a screenshot of the payoff amount on the 15th which showed a payoff amount of $489.69. (see screenshot below or above). Today, on May 18th my account shows a payoff amount of $756.72. This type of thing has been happening month after month. I'm hoping that they will please correct this error immediately. I've written emails to their email and attempted to use their chatbot to no avail. I spoke to a live person by phone but they absolutely do not know what to do.