Completely Unreliable, Undependable and Unhelpful.
I requested a custom quote for a cleanup job on a small home front and backyard that included a haul-away of anything that did not belong in a yard. It also stated that bushes were roof high and needed to be trimmed back to an appropriate height with many overgrown vines than needed removal. The reservation for the work was made weeks in advance. I was never contacted (I thought since it was a custom job someone would reach out, but was not really concerned since they accepted the job). I met them the day of the job and they looked around and indicated that it was more work than was expected. I offered additional payment if it would take longer than they had originally thought. They went, I thought around the front, but when I followed they weren't there. Later I got a text saying that they had declined the job. The person that answered the phone could not get the "custom department" to call me because they are, and I quote, "an app-based company". They could not get anyone else out that day nor the next. I canceled with them and went with another more reliable company who came out, did a walk-through, and started the work that was needed. They cannot provide any real support. They have been unhelpful and left me in a very bad position as this was a time-critical job For all of these reasons I would not recommend this company to anyone.