Giving Samsung a bad name.
Ordered a part for my stove from samsungparts.com paid for two day shipping to Days shy of one month later I get my part, charged my credit card twice. Was told when they don’t have the part they don’t have the resources to let the customer know that their part is not available at that time said I must call them which I did twice the first time they told me they would get back with in 24 hours to let me know what was going on Never got back with me. Seven days later I called them again and they say my part was on back order. I requested a refund for two day shipping and was told that since I received it within two days after they shipped it, they would not give me a refund even though it took a month for me to get it. Will definitely not be using this site again oh and by the way, if you contact them through their email, they will not respond back when I asked them about it they said oh no you must call us.