DRDrive lah★★★★★
Poor Service after vehicle damaged!!
My renter made a bad scratched on my rims on the 8th of May 2022. Reported the damages on the same night and was told my case will be forwarded to the resolution team. Wait till tuesday, 10th of May 2022, no one from the resolution team update or get back to me. Thus i have to call in. And spoke to one of the resolution team named Aaron Insorio. He informed me that they have more major accident that they are handling and mine is just a minor accident. I was wondering if i didnt call and chase them, would they look into this matter? Aaron told me that there is only 2(two) resolution people working for the whole drivelah, hence my accident will have to wait. What kind of ridiculous answer he gave me?? So if anyone of you rent out your vehicle and it met or have any damages beware!!!! They will take their time to settle your case!!!!
2022-05-09