OK.one
企业入驻搜索写评价分类关于
简体中文English
车辆与交通

Drive lah

商家已认领

405 条评价

3.7405 条评价
写评价

关于 Drive lah

数据更新
网站
www.drivelah.sg
分类
车辆与交通
所在地
新加坡
状态
待认证
近 12 个月
202 条评价
差评回复率
49%（49/100 条）
是 Drive lah 的所有者？ 免费认领此主页，验证后即可回复客户评价。
+6531389153[email protected]www.drivelah.sg

商家自述

As a Singapore based startup, Drive lah is a peer-to-peer car sharing platform where you can rent a large variety of cars, always nearby at great value. All trips on Drive lah are insured through our insurance partner - Tokio Marine. The idea is simple: car ownership is expensive in Singapore (per month yet only use the car 5% of the time – cars are mostly parked. With Drive lah you can reduce the cost of ownership by renting it out when you don’t need it in a safe way. Renters can rent those cars when they are not used by their owners at good value.In a fast-growing non-ownership economy where taxi, food, beauty is available on-demand, Drive lah is envisioning to take the lead in distance travel and simplifying car access

以上内容由商家自行提供，未经平台核实。

Drive lah靠谱吗？

Drive lah（www.drivelah.sg）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 405 条用户评价，属于车辆与交通分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家回复了 49% 的差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. People frequently praise the staff and support team for being exceptionally helpful, polite, and genuinely caring during every single interaction. Reviewers highlight that customer service representatives respond very quickly on the live chat to guide users smoothly through any problems. Consumers strongly appreciate how efficient, clear, and reliable the platform is for handling various vehicle rentals and personal requests. However, some reviewers mentioned specific challenges regarding verification timelines and occasional difficulties with the car listing process. A few users also noted experiencing frustrating wait times during certain customer service sessions before getting answers.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

fiq qqy新加坡 · 写过 1 条评价 · 体验于 2026-08-06 ·

Trip Issue

I had an issue with my trip, and I would like to thank the Drive lah customer service team, especially Godie, for the excellent support. Godie was very patient, professional, and took the time to explain the price breakdown to me step by step, making everything clear and easy to understand. The issue was resolved smoothly thanks to the prompt assistance and great customer service. It's reassuring to know that Drive lah has a team that genuinely cares about helping its customers. Thank you, Godie, and thank you, Drive lah, for the outstanding support. Keep up the great work!

kokhui lim新加坡 · 写过 1 条评价 · 体验于 2026-08-01 ·

Unknown charges from old bookings appear 2 years later

Unknown charges from old bookings appear 2 years later. I have recently made a car rental booking through drivelah app in 2026, but later found that there are unknown charged tied to my next booking. After contacting the customer service, was told it was a system related error back in 2024 booking driveleh seek to claim back the extra discount from me. This is totally unacceptable! I paid the amount shown at the time of booking and drivelah suddenly come to me 2 years later and tied these "unexplained" charges to my next booking. I seriously think Drivelah should educate their customer service and prevent this unreasonable act.

S
Sam新加坡 · 写过 10 条评价 · 体验于 2026-05-26 ·

Compliment to Ms Izzy (Support Team): Efficient And Sympathetic

Today I had to make a complaint (usually I just clean up and forget abt it) But this particular guest who disgustingly ate in my car, with chip crumbs no 1 or 2 pieces it contains like all the left overs in the bag poured on the floor. And chocolate cookies crumbs on the door-handle holder. and a chunk of chocalate stuck in the floor mat embeded inside my mat. And also sweets on the seats. It was a mess I never could have imagined. I lodged a complaint and within a day, there was this kind support team named Izzy took up my case. I spoke to her and send her the photos and videos and she was very saddened such a case could have happened. Izzy was very kind and efficiently set up a case number and put up my photos and complaint to her boss. And within 1 day, she replied me that I can be compensated for the time that I need to send the car for deep cleansing service and vacuum and wash the car mats to prevent infestation of any roaches etc. And the whole day was lost , any potential guest cannot rent my car for that day, as I have to block out this day to run this errand . I appreciate your kind reply and I hope to get the compensation in the next payout. Hopefully I do not have any more of such guests in the future.

大家还看了

Poind
Sofgo
Mentalclarity
Tryfascial