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Vehicles & Transportation

Drive lah

Claimed

405 reviews

3.7405 reviews
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About Drive lah

Data updated
Website
www.drivelah.sg
Category
Vehicles & Transportation
Location
Singapore
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
49% (49/100)
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+6531389153[email protected]www.drivelah.sg

About this business

As a Singapore based startup, Drive lah is a peer-to-peer car sharing platform where you can rent a large variety of cars, always nearby at great value. All trips on Drive lah are insured through our insurance partner - Tokio Marine. The idea is simple: car ownership is expensive in Singapore (per month yet only use the car 5% of the time – cars are mostly parked. With Drive lah you can reduce the cost of ownership by renting it out when you don’t need it in a safe way. Renters can rent those cars when they are not used by their owners at good value.In a fast-growing non-ownership economy where taxi, food, beauty is available on-demand, Drive lah is envisioning to take the lead in distance travel and simplifying car access

Written by the business, not verified by us.

Is Drive lah legit?

Drive lah (www.drivelah.sg) has a 3.7 out of 5 rating on OK.one, based on 405 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 49% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. People frequently praise the staff and support team for being exceptionally helpful, polite, and genuinely caring during every single interaction. Reviewers highlight that customer service representatives respond very quickly on the live chat to guide users smoothly through any problems. Consumers strongly appreciate how efficient, clear, and reliable the platform is for handling various vehicle rentals and personal requests. However, some reviewers mentioned specific challenges regarding verification timelines and occasional difficulties with the car listing process. A few users also noted experiencing frustrating wait times during certain customer service sessions before getting answers.

Auto-generated from all reviews of this business. For reference only.

What people say

fiq qqySingapore · 1 review · Experienced 2026-08-06 ·

Trip Issue

I had an issue with my trip, and I would like to thank the Drive lah customer service team, especially Godie, for the excellent support. Godie was very patient, professional, and took the time to explain the price breakdown to me step by step, making everything clear and easy to understand. The issue was resolved smoothly thanks to the prompt assistance and great customer service. It's reassuring to know that Drive lah has a team that genuinely cares about helping its customers. Thank you, Godie, and thank you, Drive lah, for the outstanding support. Keep up the great work!

kokhui limSingapore · 1 review · Experienced 2026-08-01 ·

Unknown charges from old bookings appear 2 years later

Unknown charges from old bookings appear 2 years later. I have recently made a car rental booking through drivelah app in 2026, but later found that there are unknown charged tied to my next booking. After contacting the customer service, was told it was a system related error back in 2024 booking driveleh seek to claim back the extra discount from me. This is totally unacceptable! I paid the amount shown at the time of booking and drivelah suddenly come to me 2 years later and tied these "unexplained" charges to my next booking. I seriously think Drivelah should educate their customer service and prevent this unreasonable act.

S
SamSingapore · 10 reviews · Experienced 2026-05-26 ·

Compliment to Ms Izzy (Support Team): Efficient And Sympathetic

Today I had to make a complaint (usually I just clean up and forget abt it) But this particular guest who disgustingly ate in my car, with chip crumbs no 1 or 2 pieces it contains like all the left overs in the bag poured on the floor. And chocolate cookies crumbs on the door-handle holder. and a chunk of chocalate stuck in the floor mat embeded inside my mat. And also sweets on the seats. It was a mess I never could have imagined. I lodged a complaint and within a day, there was this kind support team named Izzy took up my case. I spoke to her and send her the photos and videos and she was very saddened such a case could have happened. Izzy was very kind and efficiently set up a case number and put up my photos and complaint to her boss. And within 1 day, she replied me that I can be compensated for the time that I need to send the car for deep cleansing service and vacuum and wash the car mats to prevent infestation of any roaches etc. And the whole day was lost , any potential guest cannot rent my car for that day, as I have to block out this day to run this errand . I appreciate your kind reply and I hope to get the compensation in the next payout. Hopefully I do not have any more of such guests in the future.

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