Its been a good experience with listing…
Its been a good experience with listing my car at drivelah… so far im getting the 5 star for my service..
As a Singapore based startup, Drive lah is a peer-to-peer car sharing platform where you can rent a large variety of cars, always nearby at great value. All trips on Drive lah are insured through our insurance partner - Tokio Marine. The idea is simple: car ownership is expensive in Singapore (per month yet only use the car 5% of the time – cars are mostly parked. With Drive lah you can reduce the cost of ownership by renting it out when you don’t need it in a safe way. Renters can rent those cars when they are not used by their owners at good value.In a fast-growing non-ownership economy where taxi, food, beauty is available on-demand, Drive lah is envisioning to take the lead in distance travel and simplifying car access
Written by the business, not verified by us.Drive lah (www.drivelah.sg) has a 3.7 out of 5 rating on OK.one, based on 405 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 49% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the staff and support team for being exceptionally helpful, polite, and genuinely caring during every single interaction. Reviewers highlight that customer service representatives respond very quickly on the live chat to guide users smoothly through any problems. Consumers strongly appreciate how efficient, clear, and reliable the platform is for handling various vehicle rentals and personal requests. However, some reviewers mentioned specific challenges regarding verification timelines and occasional difficulties with the car listing process. A few users also noted experiencing frustrating wait times during certain customer service sessions before getting answers.
Auto-generated from all reviews of this business. For reference only.Its been a good experience with listing my car at drivelah… so far im getting the 5 star for my service..
Edelyn is helpful and appreciate the quick response on all my queries. Thanks for all the help! Cheers!
Edelyn was helpful in the process. Made everything easier. Much appreciated.
Thanks so much for the prompt and fast response, Trixie. I really appreciate your help—please keep up the great momentum!
Melvin great help in assisting me on my issue. Thank you very much
Hi Bryan, Thank you for your feedback and the positivity. We're glad you had an excellent experience. And Melvin was able to assist you and resolve your issue. We’ll be sure to pass your kind words on to him. Thanks for choosing Drive lah, look forward to seeing you again soon. - The Drive lah Team
Hi Sunny, Thank you for your feedback — great to hear Edelyn was prompt in her replies. We’ll be sure to pass your kind words on to her. Appreciate your support! - The Drive lah Team
Hi Seocheng, Thank you for your kind feedback — we’re glad to hear Gab provided fantastic support. We’ll be sure to pass your appreciation on to him. Thanks for choosing Drive lah. Enjoy your day! - The Drive lah Team
Edelyn is very helpful give me full explanation needed and will answer my question in detail :)
Hi Mohd, What a lovely thing to say. Thank you for your kind feedback — we’re glad to hear Edelyn was helpful and provided clear, detailed explanations to support your questions. We’ll be sure to pass your appreciation on to her, it will make her day. At Drive lah, we truly value providing thorough and helpful support to our users. Thanks again for your support! - The Drive lah Team
Thank you very much for the guidance and support assisted, Trixie is very patient with the help in my drive lah account,,, once again thank you so much,,,
Hi Mun'im, Thank you for your kind words — we’re really glad to hear Trixie was patient and able to guide you through your Drive lah account setup and support you along the way. Welcome to the community! We’ll be sure to pass your appreciation on to her. At Drive lah, we’re always here to provide helpful and supportive assistance whenever you need it. Thanks again for your support! - The Drive lah Team
Gab supported me when having issue with my verification process since my singpass invalid via app. Fill in manually but took sometime to fill up all particulars. Thanks for support Gab.
Hi Norkhairil Thank you for sharing your experience — we’re sorry to hear about the trouble with your Singpass verification, but glad Gab was able to support you through the manual process and assist along the way. We understand it can take some time, and we appreciate your patience. We’ll be sure to pass your kind words on to Gab. At Drive Lah, we’re committed to supporting our users and making the verification process as smooth as possible. Thanks again for your feedback! Come back and leave us another review at the end of your first trip. We look forward to hearing how it goes. - The Drive lah Team
Hi there, Thanks for sharing your feedback — great to hear Trixie was able to resolve your issue quickly and efficiently. We’ll be sure to pass your kind words on to her. At Drive Lah, we’re committed to providing prompt and effective support whenever you need it. Appreciate your support! - The Drive lah Team
Tried using Singpass to register for instant verification but your system doesn't work. Had to do it manually and that's so frustrating waiting for your team to verify it. Luckily Edelyn was there to coordinate & help me expedite the whole process. Thank you so much Edelyn.
Hi Mabel, Thank you for sharing your experience — we’re sorry to hear about the frustration with the Singpass instant verification process. We understand how important a smooth onboarding experience is, and we appreciate your patience while it was handled manually. We’re glad to hear Edelyn was able to step in, coordinate, and help expedite your verification. We’ll be sure to pass your kind words on to her. At Drive lah, we’re continuously working to improve our verification processes and overall user experience. Thanks again for your feedback and support! Come back and leave us another review at the end of your first trip. We look forward to hearing how it goes. - The Drive lah Team
Trixie was fast and prompt with her replies
Hi Atigah, Thanks for your feedback — great to hear Trixie was fast and prompt with her replies. We’ll be sure to pass your kind words on to her. At Drive lah, we’re committed to providing responsive and helpful support for all our users. Appreciate your support! - The Drive lah Team
Hi Faezeh, Thank you for sharing your experience — we’re glad to hear Gabriel assisted you well and showed patience throughout the process. We’ll be sure to pass your kind feedback on to him. At Drive lah, we appreciate your support and are always here to help whenever you need assistance. Thanks again! - The Drive lah Team
Fast and responsive on my request. Superb service! Keep up the great work 🫡
Hi Kings Lee, Thanks for your kind feedback — we’re glad to hear your request was handled quickly and that you had a superb experience, worthy of a 5 star review. We’ll keep working hard to maintain this level of service. Thanks for your support. - The Drive lah Team
Very good. Fast respond and enquiry was answered simple and professional. Most importantly problem solved. Much appreciate and keep up the good service.
Hi Arifina, Thank you for your kind feedback — we’re glad to hear your enquiry was handled promptly, clearly, and professionally, and that your issue was resolved. We’ll continue working hard to maintain this standard of service. At Drive lah, we appreciate your support and encouragement. Enjoy your day! - The Drive lah Team
Xyron was super clear and helpful. Solve my prob fast
Hi Hazmi, Thanks for your feedback — great to hear Xyron was clear, helpful, and able to resolve your issue quickly. We’ll be sure to pass your kind words on. At Drive lah, we’re focused on delivering fast and effective support so you can get back on track without hassle. Appreciate your support! - The Drive lah Team
Melvin from DriveLah very responsive and helpful.. Will continue using DriveLah.
Hi Nora, Thank you for your kind words — great to hear Melvin was responsive and helpful. We’ll be sure to pass your feedback on to him. At Drive lah, we’re glad to know you had a positive experience and truly appreciate your continued support. Looking forward to seeing you again soon! - The Drive lah Team
Melvin assisted me patiently with adding an additional driver to my booking. Super helpful despite having some issues on my end. Really appreciate his help!
Hi Melissa, Thanks for sharing your experience — great to hear Melvin was patient and able to assist you in adding an additional driver, even while working through the issues on your end. We’ll be sure to pass your kind words on to him. At Drive lah, we’re committed to providing supportive and helpful service to make your bookings as smooth as possible. Appreciate your feedback! - The Drive lah Team
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