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车辆与交通

Drive lah

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405 条评价

3.7405 条评价
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关于 Drive lah

数据更新
网站
www.drivelah.sg
分类
车辆与交通
所在地
新加坡
状态
待认证
近 12 个月
202 条评价
差评回复率
49%（49/100 条）
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+6531389153[email protected]www.drivelah.sg

商家自述

As a Singapore based startup, Drive lah is a peer-to-peer car sharing platform where you can rent a large variety of cars, always nearby at great value. All trips on Drive lah are insured through our insurance partner - Tokio Marine. The idea is simple: car ownership is expensive in Singapore (per month yet only use the car 5% of the time – cars are mostly parked. With Drive lah you can reduce the cost of ownership by renting it out when you don’t need it in a safe way. Renters can rent those cars when they are not used by their owners at good value.In a fast-growing non-ownership economy where taxi, food, beauty is available on-demand, Drive lah is envisioning to take the lead in distance travel and simplifying car access

以上内容由商家自行提供，未经平台核实。

Drive lah靠谱吗？

Drive lah（www.drivelah.sg）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 405 条用户评价，属于车辆与交通分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家回复了 49% 的差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. People frequently praise the staff and support team for being exceptionally helpful, polite, and genuinely caring during every single interaction. Reviewers highlight that customer service representatives respond very quickly on the live chat to guide users smoothly through any problems. Consumers strongly appreciate how efficient, clear, and reliable the platform is for handling various vehicle rentals and personal requests. However, some reviewers mentioned specific challenges regarding verification timelines and occasional difficulties with the car listing process. A few users also noted experiencing frustrating wait times during certain customer service sessions before getting answers.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

B
Bob新加坡 · 写过 1 条评价 · 体验于 2026-04-30 ·

Experience on accident claim

Hope this article reach out to audience to share my experience. I'm not here to judge but rather create awareness to Guest. I'm was a Guest to rent a car in this platform Drivelah in Feb2026. Booking to Receiving , Returning the car was pleasant in Feb26. Unfortunately had an accident and filed claim against 3rd party who hit my Host car from back, filed the accident report as required. overall transaction with Host ended well on return. However in end Apr2026 i discovered from my credit card account of an transaction $459 from Drivelah, Claims and Security Team sent me email citing I have 'Breach of Contract' , reason - Drivelah is unable to reach out to 3rd party via contact number to find out the Insurance Company and i was charge the initiate 'excess' in order to 'move-on' the case, subject to further charges. Quick check on ChatGPT taught me this information is available in LTA portal as long you get the number plate. I immediately reached out 3rd party and got the Insurance company to Claims and Security Team. The Host and 3rd party closed the private settlement. Host has closed the case the next day. The entire episode raised many concerns - 1. I did not get calls from Drivelah prior to charge my credit card - no consent from me on $459.11. The credit card detail authorization to Drivelah for car rental fee purpose, information is PDPA. not suppose to use on other purpose isnt it? 2. Amount $459.11 from Drivelah is from independent surveyor deem fair? Claims and Security team said repair assessment >$3k ?? for rear bumper could be further chargeable to me. 3. was further told if 3rd party refused to accept the damaged claim, I be liable for the repair claim? Long story short, now the accident claim case in Drivelah is closed, I'm waiting for Drivelah to refund the full amount. no timeline confirmation except the response as " we put up request to relevant departments for processing" lets see how long Drivelah refund the unauthorized transaction. I'm more than happy to support to get refund back asap. To speed up the process, pls reach out my mobile.

S
Sam新加坡 · 写过 10 条评价 · 体验于 2026-04-16 ·

Efficient Staff Evelyn and Gem.

Dear Drivelah , I would like to compliment Ms Evelyn and Ms Gem for their efficient service to help me today. The issue was a guest exceed the allowable mileage for the trip. Gem was the 1st person who took my case and she was very quick to respond to send to the correct department handling this sort of resolution team. Evelyn was there to investigate and check back on me within a few hours with the payout details in the next month. I am happy to have met this 2 staffs who knows what they are doing. If not I might be led on by some others go a merry go round to reach the reach dept. thank you Gem and Evelyn.

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