Drive lah

Hi Alvin, Appreciate you sharing this — great to hear Melvin was able to assist with all your queries and support you throughout. At Drive lah, we aim to make every interaction clear and helpful so you can get the answers you need with confidence. We’ll be sure to pass your feedback on to Melvin. Thanks again for your support. The Drive lah Team

Hi Siraj, Appreciate you sharing your experience — great to hear you received a very fast response and helpful support from our team. At Drive lah, we’re focused on providing timely and reliable assistance so you can get the help you need without delay. Thanks again for your support. The Drive lah Team

Hi Yen, Appreciate you sharing this — great to hear Gem was able to step in and assist you quickly, especially with urgent matters. We’ll be sure to pass your feedback on to Gem. At Drive lah, we know timely help when you need it most is fundamental to a successful car sharing platform. So it’s wonderful to hear your issues and questions were resolved promptly. Thanks again for your support. The Drive lah Team

Hi Weiss, We’re sorry to hear about your experience and understand how frustrating and concerning this must have been, especially regarding payouts. At Drive lah, host payouts are an important part of the platform, and we take these matters seriously. In most cases, delays or issues can occur due to incomplete payout details, verification requirements, or banking processing times, but these should always be communicated clearly and followed through properly. Closing cases without resolution is not the standard we aim to uphold. I have contacted you through Trustpilot for more information so we can look into the matter. In addition we would strongly encourage you to reach out to our support team at [email protected] directly with your account and booking details so we can review your case thoroughly and investigate what may have happened with your payouts. We’re committed to resolving legitimate payout concerns and ensuring hosts receive what they are owed. Thank you for bringing this to our attention — your feedback helps us identify areas where we need to improve both our processes and communication. The Drive lah Team

Hi Hazel, Thanks for the positivity and the excellent review. Appreciate you sharing this — great to hear you received fast replies and a positive customer service experience. We’re glad the team was able to assist you when you needed it. At Drive lah, we aim to keep support responsive and helpful so your experience stays smooth from start to finish. Thanks again for your kind words and support. The Drive lah Team

Hi Zulkifli, Appreciate your feedback, and positivity — glad to hear our customer service team was able to provide great help. At Drive lah, we aim to make support accessible, responsive, and helpful whenever you need it. Thanks again for your support, and we look forward to assisting you again in the future. The Drive lah Team

Hi Roger, Appreciate you sharing your experience — at Drive Lah, we’re focused on providing responsive support so things can be sorted out quickly and smoothly. So it's great to hear you received good service, prompt replies, and that your issues were resolved effectively. Thanks again for your support, and we look forward to assisting you whenever needed. The Drive lah Team

Hi Abdul, Thanks for the review and the positivity. Great to hear that Edelyn was prompt and efficient in handling your request. We’ll be sure to pass your feedback on to her. At Drive Lah, we aim to make support both responsive and effective so your experience stays smooth and friction free from start to finish. Thanks again for your support. The Drive lah Team

Hi Mohamad, Appreciate you sharing your experience — glad to hear the issue with your credit was resolved with the help of our team. We understand how important it is to have clarity when it comes to cancellations and credits, so it’s great Lai was able to provide a prompt response and assist you through it. At Drive lah, we’re committed to making sure matters like these are handled efficiently and transparently. We’ll be sure to pass your feedback on to Lai. Thanks again for your support. The Drive lah Team

Hi Yulati, Thank you for sharing your experience! We’re delighted to hear that Edelyn was able to assist you so efficiently and complete your verification in just 10 minutes — that’s fantastic to hear. At Drive lah, we strive to make onboarding and verification as quick and seamless as possible so you can get started with peer-to-peer car sharing without unnecessary delays. It’s great to know this reflected in your experience. We truly appreciate your feedback and look forward to supporting you again whenever you need. The Drive lah Team

Hi Sy, Thank you for your kind words! We’re so glad to hear you had a great experience with Edelyn and that her friendly service made a positive impression. At Drive lah, we believe that approachable and responsive support is key to making peer-to-peer car sharing a smooth and enjoyable experience for everyone. We appreciate your feedback and look forward to assisting you again in the future. The Drive lah Team

Hi John, Thank you for sharing your experience. We’re delighted to hear that Jenn was patient, helpful, and thorough in addressing all your concerns, and that she was able to get you the answers you needed so promptly. At Drive lah, we place a strong emphasis on providing clear, timely, and supportive assistance to make peer-to-peer car sharing as straightforward as possible. It’s wonderful to know Jenn delivered on that for you. We truly appreciate your kind words and support, and we look forward to assisting you again in the future. The Drive lah Team