As a Singapore based startup, Drive lah is a peer-to-peer car sharing platform where you can rent a large variety of cars, always nearby at great value. All trips on Drive lah are insured through our insurance partner - Tokio Marine. The idea is simple: car ownership is expensive in Singapore (per month yet only use the car 5% of the time – cars are mostly parked. With Drive lah you can reduce the cost of ownership by renting it out when you don’t need it in a safe way. Renters can rent those cars when they are not used by their owners at good value.In a fast-growing non-ownership economy where taxi, food, beauty is available on-demand, Drive lah is envisioning to take the lead in distance travel and simplifying car access
以上内容由商家自行提供，未经平台核实。Drive lah（www.drivelah.sg）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 405 条用户评价，属于车辆与交通分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家回复了 49% 的差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. People frequently praise the staff and support team for being exceptionally helpful, polite, and genuinely caring during every single interaction. Reviewers highlight that customer service representatives respond very quickly on the live chat to guide users smoothly through any problems. Consumers strongly appreciate how efficient, clear, and reliable the platform is for handling various vehicle rentals and personal requests. However, some reviewers mentioned specific challenges regarding verification timelines and occasional difficulties with the car listing process. A few users also noted experiencing frustrating wait times during certain customer service sessions before getting answers.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Quick verification made possible by Jeremy
Hi Fahim, Thanks for the positive review. We're glad you were able to get verified quickly. Welcome to the community, enjoy the drive! - The Drive lah Team.
Was faced with some issue, and was served by Edelyn. She managed to assist me with my difficulties and resolved it promptly. Thank you for the assistance!
Hi Yong, Thanks for sharing your experience! We’re glad Edelyn was able to step in, sort things out quickly, and get you back on track. We’ll be sure to pass on your thanks to her — support like this is exactly what helps keep car sharing with Drive lah simple and stress-free. Enjoy the drive. - The Drive lah Team
I had completed my verification and profile photo upload via the web portal but it apparently did not go through. Edelyn from the support team promptly reached out to me within a few hours of my registration to inform me about it and assisted me through the process of getting verified. Her replies were prompt and with her assistance, I completed it within minutes. She was helpful and polite throughout!
Hi Yong, Thanks for sharing your experience! We’re glad Edelyn could step in and make the verification process smooth despite the initial hiccup. Proactive outreach, quick, friendly support like this is exactly what makes car sharing with Drive lah friction free — helping you get on the road faster without the usual rental headaches. Enjoy the drive. — The Drive lah Team
Hi Godie, Thanks for your excellent service and good support and the deputies can settle so fast. Best regards, Kent
Hi Kent, Thanks for the positive review. We're glad you had an excellent experience. We'll make sure to pass on your kind words to Godie. Enjoy your day. - The Drive lah Team
Haven’t had the chance to actually drive the car that I booked yet but had to drop a couple of comments about the customer service during my sign up and booking processes. I encountered a couple of issues and for once, the live chat actually resolved them for me. Both Jeremy and Rhea have been incredibly patient and knowledgeable to be able to walk me through the process towards the positive outcomes. Kudos to them! Now I hope the car pick up and drop off processes will be easy.
Hi Kevin, Thanks for the feedback! We’re glad Jeremy and Rhea could make your account verification sign-up and booking experience smooth and stress-free. Good planning by you getting onto it in advance of your booking. We’re confident your pickup and drop-off will be just as seamless — enjoy your trip! Look forward to hearing how it goes and reading your review at the end of your trip :-) — The Drive lah Team
Hi Andy, Thanks for the positivity, we're glad you had an excellent experience. Remember to tell your friends. - The Drive lah Team.
Helpdesk is super helpful and very responsive. Service is great!
Hi My Thanks for the reviews and the great feedback. We’re glad our Helpdesk could provide fast, responsive support. Our hard work is paying off! That’s exactly what makes car sharing with Drive lah stress-free and easy — quick assistance so you can spend more time on the road and less time worrying about the details. Good to have you in the community, enjoy your day! — The Drive lah Team Thank
Great customer service at Drive lah. Special thanks to Edelyn of the customer service team for her great comms and efficient service in addressing my concerns at Drive lah.
Hi PJ, Thanks for the fantastic feedback! We’re really glad Edelyn could provide clear communication and efficient support to address your concerns. That’s exactly what makes car sharing with Drive lah so convenient — fast, reliable service and the freedom to get on the road without the usual rental hassles. Enjoy the drive. — The Drive lah Team
Very prompt and immediate assistance by Gem! Thank you.
Hi Mike, Thanks for the feedback! We’re glad Gem could handle your phone number update quickly and smoothly. Fast, reliable support like this is what differentiates car sharing with Drive lah. Thanks for choosing Drive lah. — The Drive Lah Team
Trixie the one that helps alot by guiding our journey from pending till approved!!! Thanks Trixie!!! Much appreciate for ur time to help us in this Drivelah apps..Thumb up to Trixie the live agent!!
Hi Castella, Thanks for the review and the positivity. We’re happy Trixie could guide you smoothly from pending to approved and will pass on your good wishes to her. This is the kind of hands-on support that makes car sharing with Drive lah stress-free and keeps you on the road faster — no long waits, no headaches. Welcome to the community and remember to tell your friends. — The Drive lah Team
Melvin was quick to respond and detailed in giving answers. Helped to resolve matter in a short time.
Hi Andrew, Thanks for the shout-out! Melvin’s all about fast, clear answers and getting you back on the road without the runaround. Glad everything was sorted quickly — that’s car sharing done right. Remember to tell your friends. - The Drive lah Team
Emmanuel was excellent—helpful, proactive, and responsive throughout the process. He made everything very easy for me, and I will definitely rely on him and his team again should any issues arise in the future. 👍😊
Hi Yan, Thanks for the review. Love hearing this! Emmanuel really embodies what Drive lah car sharing is all about — proactive support, quick action, and making the whole experience effortless from start to finish. Knowing you’d confidently rely on the team again means we’re doing our job right. Thanks for the endorsement. Fell free to repost to Google https://g.page/r/CVx-yrgveme5EAI/review Thanks for choosing Drive lah, and we’ll be here whenever you need wheels again. Enjoy the drive! - The Drive lah Team
Great help with the re verification and steps towards it
Hi Nafri, Thanks for the great feedback! We’re glad the team could walk you through the re-verification steps and get everything sorted smoothly. Keeping verification quick and clear helps ensure our car-sharing community stays safe, trusted, and ready to hit the road without delays. Enjoy the drive and fee free to come back and leave us another review at the end of your first trip. Appreciate you choosing Drive lah. - The Drive lah Team
I was having some difficulty with my account verification status on DriveLah. That's when I used the chat function to seek assistance. I was assisted by a few agents, namely Doris, Amber and Trixie. All of which were super friendly, helpful, informative and patient in guiding me through the process of getting my account status approved. Their replies were prompt and efficient in making sure that I understood my own situation and I couldn't ask for a better service. Thanks!
Hi Jin, Hi there, Wow, thanks for the detailed feedback! Doris, Amber, and Trixie are all about turning tricky account issues into smooth, hassle-free resolutions. Fast, friendly, and clear support like this is exactly what makes car sharing with Drive lah simple, reliable, and stress-free — so you can focus on hitting the road with confidence. Feel free to come back and leave us another review at the end of your first Trip, and you can alway repost to Google here https://g.page/r/CVx-yrgveme5EAI/review. - The Drive lah Team — The Drive lah Team
Hi Ridzuan, Thanks for the positivity and the five star review. We're glad you had an excellent experience. - The Drive lah Team
Drive lah support chat was helpful to resolve my enquiries, MELVIN was a great help well appreciate:)
Hi Rajindra, Thanks for the review. Love hearing this! Melvin made sure your questions were sorted fast so you could get back to what really matters — hitting the road and enjoying the freedom of car sharing. Smooth support, zero stress, all the perks of flexible driving. - The drive lah Team
Im happy with the customer service staffs, both Doris and Melvin quick responses help me resolve my issues.
Hi Mahd, Fantastic to hear! Fast, responsive support from Doris and Melvin ensures any bumps along the way don’t slow you down — keeping car sharing with Drive lah easy and reliable. Thanks for the review, and thanks for choosing Drive lah! - The Drive lah Team
My experience with amber is great, willing to help!
Hi Shaik, Thanks for taking the time to leave a review. Love hearing this! Amber’s all about making things smooth and stress-free, so you can focus on enjoying the freedom of car sharing. Quick help, friendly support, zero hassle — that’s the Drive lah way. Enjoy the drive! — The Drive lah Team
I was having some trouble on the DriveLah app, and reached out to the support team. Melvin from DriveLah was very helpful in solving my issues. Thank you!
Hi Saheera, You're welcome, thanks for sharing! We’re glad Melvin could jump in and sort out your app issues quickly and you had an excellent experience. Friendly, reliable, human support makes a big difference, and car sharing with Drive lah smooth, easy, and stress-free. Thanks for choosing Drive lah, enjoy the drive. — The Drive lah Team
Updating if details via the whatsapp was fast and swiftly done 👍
Hi Ambrose, Great to hear! Fast, hassle-free updates like this are exactly the kind of smooth, convenient support that makes car sharing with Drive lah effortless. Quick fixes, more time on the road! Thanks for the review, enjoy your day! — The Drive lah Team
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Tryfascial共 405 条符合条件的评价
