As a Singapore based startup, Drive lah is a peer-to-peer car sharing platform where you can rent a large variety of cars, always nearby at great value. All trips on Drive lah are insured through our insurance partner - Tokio Marine. The idea is simple: car ownership is expensive in Singapore (per month yet only use the car 5% of the time – cars are mostly parked. With Drive lah you can reduce the cost of ownership by renting it out when you don’t need it in a safe way. Renters can rent those cars when they are not used by their owners at good value.In a fast-growing non-ownership economy where taxi, food, beauty is available on-demand, Drive lah is envisioning to take the lead in distance travel and simplifying car access
以上内容由商家自行提供，未经平台核实。Drive lah（www.drivelah.sg）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 405 条用户评价，属于车辆与交通分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家回复了 49% 的差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. People frequently praise the staff and support team for being exceptionally helpful, polite, and genuinely caring during every single interaction. Reviewers highlight that customer service representatives respond very quickly on the live chat to guide users smoothly through any problems. Consumers strongly appreciate how efficient, clear, and reliable the platform is for handling various vehicle rentals and personal requests. However, some reviewers mentioned specific challenges regarding verification timelines and occasional difficulties with the car listing process. A few users also noted experiencing frustrating wait times during certain customer service sessions before getting answers.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Hi Dio, Hi Dio Thank you for your kind feedback! We’re glad to hear you had a great experience with our service. At Drive lah, we’re committed to making peer-to-peer car sharing simple, reliable, and convenient for our community, and it’s always encouraging to know we’re on the right track. We appreciate your support and look forward to serving you again soon. The Drive lah Team
It was my first time getting a booking through DriveLah app. I had alot of difficulties getting through the verification processes. Made several calls to your customer service but my problems still exist. Tried your customer service via watsapp for help. I am very satisfied with the assistance and help given by GEM. I am able to get all my problems resolved while using the Drivelah app. Thank you. Much appreciated
Hi Ismail, Thank you for sharing your experience, and welcome to your first booking with Drive lah! We’re sorry to hear you faced some difficulties during the verification process — we understand how frustrating that can be, especially when you’re just getting started. That said, we’re really glad Gem was able to step in via WhatsApp and get everything sorted for you. Getting new users smoothly onboarded is a big part of making peer-to-peer car sharing easy and accessible, so it’s great to know you were ultimately able to resolve everything and continue using the app with confidence. We truly appreciate your patience and kind words, and we look forward to supporting you on many more trips ahead! The Drive lah Team
These is my first booking with Drive Lah...disgusted with the host cos last minute did not response after I made arrangements with my family to enter Malaysia...even asked me to go to his hse to take the key. Luckily Melvin is at watsapp to assist me...thank u Melvin for your assistance and your patience is examplary...thank you Melvin
Hey Mohd, Thanks for sharing your experience! We’re really glad Melvin was there to step in and assist you when the host didn’t respond. His patience and support really make a difference in situations like this, especially via WhatsApp. We’ll be sure to pass your appreciation along. Thanks for choosing Drive lah — here’s to smoother trips ahead! - The Drive lah Team
I had an issue with my booking and it was resolved very quickly quickly Highly Recommend
Hi Timothy, Awesome to hear! We’re glad your booking issue was resolved so quickly. Thanks for recommending Drive lah — here’s to many more smooth and hassle-free trips! - The Drive Lah Team
Adelyn the customer service was really fast in my queries and my answer are answered on the spot. Great job
Hi Fauzi, Love hearing this! Thanks for the rave review. We're glad Edelyn could handle your queries quickly and give you answers on the spot. Thanks for choosing Drive lah — here’s to more seamless trips ahead! - The Drive lah Team
Quick replies, gotta love it. DriveLah helped me resolve my account issue within minutes.
Hi Zack, Gotta love hearing this! — quick and smooth is exactly how it should be. Glad the team could get your account issue sorted within minutes. Appreciate you choosing Drive lah! - The Drive lah Team
Edelyn was helpful on the chat while addressing my issues due to verification. Through her instructions, I was able to verify my account. Thank you
Hi Adam, Great to hear Edelyn could guide you through the verification smoothly. Clear steps and quick support make all the difference. Thanks for choosing Drive Lah — glad we could get you up and running and thaks for the excellent review. - The Drive lah Team
Amazing customer support officer. Made everything easy and quick. Thanks
Hi Farrah, Love hearing this! Glad our team could make everything easy and quick for you. Thanks for choosing Drive lah — here’s to many smooth trips ahead! - The Drive lah Team
Great service quality and prompt response from the DriveLah team,l. Special shoutout to Rhea who helped with an incident with a great sense of urgency an customer centricity. I highly recommend DriveLah both as a host and a guest.
Hi Madujith, Thank you for the kind words and recommendation. We’re really glad to hear you had a smooth experience and that the team delivered with speed and quality. A special shoutout to Rhea for stepping in quickly and handling the situation with care — we’ll be sure to pass this along to her. Appreciate your support as both a host and guest. - The Drive lah Team
Drive lah Customer Service was very good and efficient. The customer service officer namely Edelyn was very kind and helpful when re-registering my account.
Hey John Love hearing this — smooth and efficient is exactly what we aim for! Huge shoutout to Edelyn for stepping in and making your re-registration easy and stress-free. Thanks for choosing Drive mate — here’s to more seamless rides ahead! - The Drive lah Team
Hi Nur, Thanks go much so the glowing review. We're glad you had an excellent experience and enjoyed the fast response from support. Enjoy your day! - The Drive lah Team.
Edelyn assisted me in changing of my new contact info. Easy to locate customer service and it was fast. Unlike other car sharing platforms.
Hi Muhd, Thank you for sharing your experience! We’re glad Edelyn was able to assist you quickly with updating your contact information and that you found our customer service easy to reach. We truly appreciate your kind comparison and support. Thanks for choosing Drive lah — we look forward to seeing you again soon. - The Drive lah Team
EDELYN manages to solve my problem that other agents couldnt.My account has been declined for months when i wanna sign up and the agents cant solve it.But for me EDELYN MANAGES TO DO IT! My account meets the requirements but idk how they all dont approvemy acc
Hi Agil, Thank you for sharing your experience! Hooray, we’re really glad to hear that Edelyn was able to resolve your account issue when others couldn’t. Her persistence and expertise really make a difference, and it’s great to know you’re now set up and ready to go. Welcome to the community — thanks for choosing Drive lah, and here’s to many smooth and hassle-free trips ahead! - The Drive lah Team
My experience with the customer service, Edelyn, was very good. Fast to reply and efficient reply. No hassle transaction with Drive La App.
Hi Mohamed Thank you for your great feedback about our customer service and ap! We’re glad to hear Edelyn provided fast, efficient support and made your experience with the Drive lah app smooth and hassle-free. We’ll be sure to pass on your kind words — thanks for choosing Drive lah, and here’s to many more seamless trips ahead! - The Drive lah Team
Hi Mat, Thanks for the positive review. We're glad you had an excellent experience. Fast support and excellent service is the Drive lah way! - The Drive lah Team
Things have improved since, thanks to some positive interactions with Amber and the support team. Initially, listing my car for rent was an arduous process. The app and website didn't have the promised features and sometimes gave conflicting responses. Their prompt responses were a plus, though.
Hi Penny, Thanks for sharing your experience! We’re glad to hear things have improved and that Amber and the support team were able to make your interactions positive. We appreciate your feedback about the listing process — it helps us continue improving the app and website so that renting your car is as smooth and hassle-free as possible. Thanks for sticking with Drive Lah, and here’s to even easier trips ahead! - The Drive lah Team
I had 3 similar active ongoing rental on my app. Rhea assisted me to rectify....just by reopening app.
Hi Peter, Thanks for sharing your experience. We’re glad Rhea was able to assist and that everything was resolved after reopening the app. We appreciate you flagging this, and your feedback helps us continue improving the app experience. Thanks for choosing Drive lah, and feel free to reach out anytime if you need support. - The Drive lah Team
Godie was helpful in resolving issues and matter when I had trouble with my ride. Although it took a few days to resolved, the case was closed promptly and efficiently with the right amount of compensation given after the troubles that had happened. Overall, the people at DriveLah are always helpful and responsive when helping with issues. Thank you!
Hi Abdul, Thank you for taking the time to share this thoughtful feedback. We’re really glad to hear that Godie was able to support you through the issue and see it through to a fair and efficient resolution. While we always aim to resolve matters as quickly as possible, it’s great to know the outcome and compensation felt right given the circumstances. We truly appreciate your kind words about our team’s responsiveness and support. Thanks for choosing Drive lah — we’re always here if you need us. - The Drive lah Team
Rhea was very helpful in assisting with my request! Good service
Hi Edmond, Thanks for the positivity. We're glad Rhea could help you out. Timely, attentive support is what helps make car sharing on Drive lah stress free, and that's the way we like it Enjoy the drive! - The Drive lah Team
Hi Azan , Thanks for the positive review. Enjoy your day! - The Drive lah Team.
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Tryfascial共 405 条符合条件的评价
