As a Singapore based startup, Drive lah is a peer-to-peer car sharing platform where you can rent a large variety of cars, always nearby at great value. All trips on Drive lah are insured through our insurance partner - Tokio Marine. The idea is simple: car ownership is expensive in Singapore (per month yet only use the car 5% of the time – cars are mostly parked. With Drive lah you can reduce the cost of ownership by renting it out when you don’t need it in a safe way. Renters can rent those cars when they are not used by their owners at good value.In a fast-growing non-ownership economy where taxi, food, beauty is available on-demand, Drive lah is envisioning to take the lead in distance travel and simplifying car access
以上内容由商家自行提供，未经平台核实。Drive lah（www.drivelah.sg）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 405 条用户评价，属于车辆与交通分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家回复了 49% 的差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. People frequently praise the staff and support team for being exceptionally helpful, polite, and genuinely caring during every single interaction. Reviewers highlight that customer service representatives respond very quickly on the live chat to guide users smoothly through any problems. Consumers strongly appreciate how efficient, clear, and reliable the platform is for handling various vehicle rentals and personal requests. However, some reviewers mentioned specific challenges regarding verification timelines and occasional difficulties with the car listing process. A few users also noted experiencing frustrating wait times during certain customer service sessions before getting answers.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Jeremy is very helpful and patient in helping me to verify my particulars. Thank you Jeremy for your patience
Thanks for the positive review and endorsement of Jeremy's work. We'll pass on the message. Enjoy your day!
Hi Ji Wi, We’re sorry to hear that you feel this way. That’s not the experience we want anyone to have with Drive lah. We reached out to better understand what happened, but didn’t receive a response. If you’re open to it, we’d genuinely like to look into your experience and see how we can help — please feel free to contact our support team at any time so we can assist you. We take this matter very seriously. Thank you for sharing your feedback. The Drive lah Team
RALPH is very helpful and quick respond.
Thanks for the positive review. We'll let Ralph know you are a 'raving fan'. Enjoy your day!
Ralph has been prompt and helpful. Great communicator.
Thanks for the positive review. We'll let Ralph know you appreciated the service he provided.
Very seamless onboarding experience. Ralph was very responsive and helpful throughout.
Thanks for the positive review. We aim to make all aspects of the service seamless, looks like we're off to a great start with your onboarding experience! Remember to tell your friends.
Very smooth transaction. Thanks to Amber. She helped me solve my issues for the past two hours. Would have been irritating without her. Thanks, Amber
Thanks for the feedback! We’re thrilled Amber could help make your experience smooth and stress-free — we’ll be sure to pass on your thanks to her!
Fast, helpful and efficient in helping me to setup my account thanks to Edelyn
Thanks for sharing! We’re glad Edelyn could help get your account set up quickly and smoothly — we’ll pass on your kind words!
Thank you for your time and for recognition of Amber, we have shared your feedback and it has made our day ! Hope to see you back on Drive lah soon!
Had a great service from Ralph setting up my account.
Thank you for your time and for recognition of Ralph we have shared your feedback and it has made our day ! Hope to see you back on Drive lah soon!
Had trouble to set my acc, TRIXIE came to the rescue by helping me setting up my acc.. Tadaaaaaa my acc is verified!! Thank you Trixie👍👍👍
We love a happy ending! 🎉 Huge shoutout to Trixie for coming to the rescue and getting your account sorted and verified in no time. Welcome to the community, and happy driving with Drive lah! 🚗✨
You mentioned verification will be done under 2 hours but it took more than that and you made my booking expired. Now if I book I have to wait 2 hours. Very bad service. It's ok thanks Mr. Jeremy.
Hi Vigneswaran, Thank you for your feedback, and we’re sorry for the frustration this caused. We’d like to clarify our verification process: identity verification is usually completed within two hours, but during periods of high demand or when additional checks are required, it can take slightly longer. Unfortunately, for security and safety reasons, we’re unable to bypass this step, and bookings will expire if verification isn’t completed in time. We understand this can be inconvenient, especially when you’re trying to book quickly, and we’re sorry your experience didn’t meet expectations. Your feedback helps us improve how we communicate this upfront, and we appreciate you taking the time to share it. — The Drive lah Team
they have issues with their app, i couldn't verify my account with their app, took a few weeks for them to verify me. Their email replies were fast tho.. eventually when they finally got in touch with me.
Thanks for sharing this feedback, Calvin — and we appreciate the honest 3-star rating. Although we do aim for five-stars. We’re sorry the app issues made your verification take longer than it should have. That’s definitely not the experience we aim to deliver, and we understand how frustrating delays like that can be. The good news is we’re actively improving the verification flow to make it smoother and faster going forward. We’re glad our team was responsive over email and that we were able to get things sorted in the end. Your patience is appreciated, and your feedback genuinely helps us do better. Thanks again for giving Drive lah a try, and we hope your future experiences with us are much smoother. Happy driving!
Ralph was really helpful in guiding me step by step to ensure I had a smooth approval process. Really appreciate it
Thanks for sharing this! We’re pleased to hear that Ralph guided you step by step and helped ensure a smooth approval process. We’ll be sure to pass along your appreciation to him — feedback like this means a lot to our team.
I made a comeback to book a car -mitsubishi ex. Reason being, my BIL recommend me this app. It's reasonable price and some of the host is great to deal with. But my 2cents opinion, if the car is a daily usage, why was it being listed? Because some of us the renters may want to use the car during the working days. It took awhile for host to approve the request. So I hope drivelah app can get the message across to all users and host to be more transparent. Last minute booking, within 72hours doesn't equivalent CONFIRMED booking. And shoutout to Amber for being helpful and making my transaction easy because some hosts can be quite idiotic. They just ignore my requests. Thanks girl.
Thank you for taking the time to share such detailed feedback — we really appreciate it. We’re glad to hear you came back to Drive lah based on a recommendation and that you’ve found the pricing reasonable and some hosts great to deal with. At the same time, we understand your frustration around approval delays, especially for bookings needed on working days. Your point about transparency is fair, and we’re continually working to remind hosts to clearly communicate availability and respond promptly to requests. You’re also right that requests made within 72 hours are not automatically confirmed — host approval is still required. We agree that clearer expectations on both sides help make the experience smoother, and your feedback helps us reinforce this with our host community. A big thank you as well for calling out Amber — we’re really pleased she was able to step in, support you, and make the transaction easier. We’ll be sure to pass on your kind words to her. Thanks again for your honesty and for being part of the Drive lah community.
GEM very deligently assist with my last minute request and able to help solve some problems
Thanks for the positive feedback and for recognising Gems diligence. It makes a difference. We've glad we could help solve the problems. We look forward to helping you again soon. Happy driving!
Drivela help service is really useful! They reply and attend to you within a min. GEM help me with my pickup and drop off service which i really appreciate it. Fast reply and definitely a great help support service!
Thanks for the awesome feedback! 😄 We’re so glad GEM could help make your pickup and drop-off smooth and quick. We’ll be sure to pass on your kind words — happy to have you in the Drive lah community! 🚗✨
Swift and clear reply from Rhea. Thank you for your good service in replying to my WhatsApp messages.
Thanks for the positive review, glad we could help.
I received outstanding assistance from Ralph, who helped expedite my car listing approval process. He provided clear guidance and support to ensure my listing met requirements and went live promptly. His professionalism and responsiveness were commendable. Appreciation for Ralph's exceptional service in getting my listing approved.
Thank you for sharing your experience! We’re glad to hear Ralph provided such excellent support and guided you smoothly through the listing approval process. His professionalism and responsiveness truly make a difference, and we’ll be sure to pass on your appreciation. So glad your listing is now live — happy hosting!
Really appreciated for faster respond at customer services line!!
Fast and efficient is the kind of customer service we aim for. It makes a big difference. Thanks for the positive review. Enjoy your day!
Appreciate Ralph so much in assisting me with posting up my listing. He is very efficient and detailed. Thanks for your help!
Thanks for the feedback! 😄 Ralph will be happy to hear this — we’re glad he could make your listing process smooth and easy. Appreciate you sharing your experience! 🚗✨
Poind
Sofgo
Mentalclarity
Tryfascial共 405 条符合条件的评价
