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Petrina Stewart

美国

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Trueharness™

Do not purchase from this company

Do not purchase from this company! I wish I had a product to review but almost 30 days later and nothing has arrived. I ordered it on December 9th and to date I haven’t received it. I contacted their customer service on December 30th, they provided their sincere apologies and stated that the product was already dispatched and I could receive it in a few days. I immediately replied and advised the shipping confirmation that was sent states that a label was created but no product has been dropped off to the shipping company. Their zen desk again immediately replied and apologized and stated that the tracking site was incorrect and my product was on its way. Now an additional 6 days later and still no harness and no change in the shipping status based on the tracking number.

2022-01-05