After you order no customer support or care
Ordered multiple couches in the beginning of October 2024 that they said could take 3 months to make and I was fine with. Contacted them in November to check on status to make sure everything was on track. Never heard back. Contacted again December and never heard back. Then in January I called left a message did not hear back. So I called again and got a different representative who got me in touch with my salesman. This led to me finding out that my order was canceled back in November because that line of couches had been discontinued and an email is sent to my salesman and he never let me know. Very bad customer support and they don't care at all.