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AndyB

英国

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HONOR

False advertising and poor customer service

Ordered a Magic 6Lite phone from Amazon. The advert offered a free Pad X8 to redeem on the Honor website after the purchase. But I had to wait 14 days, not sure why! When I tried to redeem it, my code was "invalid". Contacted Amazon and they couldn't care less. Emailed Honor directly and they replied they had to look into it. I never heard back from them. Eventually, I returned the phone for a refund. Shameful service

2024-05-10有帮助 1