CAUTION: DO NOT BUY SOLE FITNESS EQUIPMENT
I would give 0 stars if that was an option. We purchased a treadmill. 3 months in and the screen dies. They sent replacement parts and the boxes are completely destroyed. Not surprisingly, we opened the boxes and the screen and console are both cracked with pieces rattling around and falling out. I requested a return as I do not trust the company and it was rejected. I paid good money for this treadmill and am not able to use it. You would think that the replacement parts would come and actually be usable! I want everyone to know so that you aren't taken advantage of like I am. They also want you to take the machine apart before sending replacement parts to help diagnose the issue. Is everyone handy and able to do this? Isn't that their job? Is it too much to ask that you can use what you pay for?