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Carole

英国

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Rangemaster

Terrible customer service

Terrible customer service! I bought a Range master cooker with a faulty thermostat that took 4 weeks to replace. The top rail had paint peeling off after a few weeks which was eventually replaced after many emails! The rail has peeled again, thermostat not working and there's a gap in oven door. I'm being ignored by customer services. I've sent photos and emails but, no response. I believe I bought a return cooker and for almost £800 it is unacceptable. Any decent company would have replaced the cooker immediately. Terrible company!

2026-05-20