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Ken Miller

美国

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Geniusrx

Absolute worst

My coverage just switched to this company from Costco Pharmacy for mail order prescriptions. Online portal is useless. Cant even change your email or provide your payment info when logged in. 1st prescription was sent to them a week ago, it's not showing in portal. I tried online chat and the auto response at 10am on a business day is that they don't open till 8 am. I am now on hold for a rep and the recording says 3 hour hold time. It may be worth it to pay extra for 30 day prescriptions at a local pharmacy if this is going to be the experience trying tto get 90 day prescriptions via mail order.

2022-01-18有帮助 2