Disappointed
Ordered and paid online for the Modern E69 office chair, £559, website said it was in stock. I was then contacted to say that although my money has been taken, the chair isn’t in stock. I waited 3 weeks for an update then decided to chase myself. I was told the chair has been sitting in their warehouse for 2 days, they will get it sent ASAP. Tracking details later received but then I received a message from the courier to say that they went to collect the item from DCConcept, but they were closed. Waited another 4 days. When the chair arrived, one of the arms is very rusty! Contacted them to request a replacement or refund…. No reply