Vehicle issues with no resolution
The vehicle arrived with significant scratching / marking on the rear bumper. Furthermore, the SIM card which enables the sat nav to initiate often fails to register correctly upon startup. When Hippo Car Leasing was contacted I was advised that this "falls within our used vehicle standards and is in keeping with the age and mileage (62.5k) of the vehicle". I was given the option to challenge this via a third-party conciliation service, which I am unwilling to do. All very disappointing.