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Caleb

美国

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Geniusrx

I had a prescription order cancelled…

I had a prescription order cancelled and tried to call, email, and login with chat support. I was 20th in line and moved up 10 spaces in an hour. I had yet to receive a reply via email, but I finally got support on the web chat service. It took about 20 minutes for an agent to respond to my initial message, but was quick to resolve the issue (hopefully), and get a new order squared away. Great help, just unfortunate it took as long as it did.

2022-01-24有帮助 1