Updated. I had to reorder …
I requested a prescription be refilled on 1/17. They never contacted my doctor and my doctor faxed over a prescription per my request on 1/24. Today is 1/30 and there has been no action on my order. No replies to my email to them on 1/22. chat never replies, phones??? good luck. Even though they are cheap on prices, there is a reason. Zero customer service. I will pay for customer service elsewhere. Do not waste your time, especially if you need maintenance medication. Update, I had to reorder as they said in an email they had no order. Had to get my doctor to refax my prescription. They did call but I wasn’t able to answer. Calling their 800 number takes up hours of your day. I’m not exaggerating. So I never called back, however they did get my prescription to me quickly the second time around.