Customer service needs work!
My last Ryobi battery mower lasted 10 years! The mowers are great for residential use, however, the customer service needs work. I recently ordered a new mower. It was missing an owners manual & 1 bolt to attach the electronics handle to the machine. Home depot was zero help & Ryobi customer service said I would have to go thru Home Depit to get Ryobi replacement bolt. Period. They just didn't care that my new mower had a missing bolt. Sad.