Awful SF “Service!”
The service is awful. We asked many many times for a Manager and were refused ongoing! English speakers are needed on the “English” service line, Managers made available for complaints, and couriers who actually accept packages! Two courier collectors refused the packages on the two occasions we attempted to use the service and then they left without explanation or assistance! The first phone Rep couldn’t order the pick up because she couldn’t understand the address! The next Rep didn’t even know what an envelope is!! She said SF has NO managers so we could not complain!