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Rachel Gaynor

美国

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Castlegrade

Didn't send filter refills, wont refund

The mask is fine, but I ordered a large number of replacement filters (25) and was shipped 5. I sent evidence of this over email multiple times over the next month and have never heard back from them. The 25 pack is 53 dollars and I was sent a 5 pack which is 12. Customer service wont email back and no refund has been issued for the 40 dollars of product I wasn't given. If you want a reusable mask, try a company who wont scam you out of 40 dollars.

2022-02-11有帮助 1