Avoid This Company: Misleading Return Policy and Terrible Customer Service
Extremely disappointed with this company. I received shoes that did not fit and arrived in a damaged box, yet what should have been a simple return turned into a ridiculous amount of back-and-forth emails. The issue still has not been resolved as they continue to avoid honoring their own stated return policy, change their explanations, and make every step of the process more difficult than it needs to be. It feels less like customer service and more like an attempt to wear me down until I give up. If you value honest policies, competent service, and hassle-free returns, I would strongly recommend shopping elsewhere.