企业入驻搜索写评价分类关于
简体中文English

Kim Anderson

美国

1 评价
3 被浏览
0 有帮助

1 条评价

Snapfish

I should have been leery about ordering…

I should have been leery about ordering from a company that has no phone contact. I needed a last minute gift so I jumped on for a photo book. I was pleased at the order turn around time but now realize I could have done the same thing at Walgreens and picked it up on the same day. They mailed out my Christmas presents with a big promise that they would be delivered on the 23rd. They sent me a tracking number for UPS... but I didn't get it and today's the 26th and UPS tracking stops somewhere in Carrollton TX So you call UPS and you don't even get transferred you have to call three different people to find out that at some point your package was given to USPS where you cannot track it. This is absolute terrible customer support especially when you try to get ahold of them and you get their customer service bot. I haven't seen the pictures yet I am assuming I'm probably not going to. But if their quality is as good as their customer support I'm not expecting anything great.

2025-12-26