Personally
Personally, I think this is the worst courier in the world. I’ve had to deal with them several times, unfortunately, and every single time they’ve asked me for documents I had already provided. They call constantly, but then nobody answers, they hang up, or they don’t speak a word of English. To top it off, even after I sent extra documentation for a pair of pants I bought online, they cancelled the shipment and claimed I was the one who requested the cancellation. They’re a bunch of amateurs who should be in a different line of work.