If I could give them a zero I would!
If I could give them a zero I would!! Save your money and go somewhere else. I purchased a unit/wig from this company, never wore it. Just washed and combed as I usually do with ALL of my wigs ( that I have been wearing for years). Hands full of hair came out of the unit. When I messaged the company all I got was a run around. Multiple people was emailing me. I could never get any kind of consistency. I had to keep replying to the same questions over and over. I was told that I couldn’t wash the wig with shampoo. I mean whaaaat!!!!!!! Can’t wash my wig??? Also that I was going to have some shedding as I combed the hair. Yes this I know but not balding before I have even had a chance to wear it. I have had plenty of wigs and NEVER have I had this happen. After giving me the run around for weeks they then replied I had the unit for 3 months and they couldn’t replace it. Of course now it’s been 3 months. I have been getting the run around for a month. Yes a discount was offered but who wants to purchase another unit from a company that wouldn’t honor the previous one that was a bad unit to begin with. Do yourself a favor an order from another place not Asteria. Their products is horrible and customer service is even worse.