Really great support, it doesn't get any better.
My experience with Wisey Support was terrific. I called their support number (my choice, as I could have sent an email), I left a detailed message including my email address. I was amazed that I received a response from Ruby at Wisey support within seconds (literally, it wasn't 2 minutes) when I received a very helpful email that progressed me towards resolution. I sent one more email with the screenshot I was getting. Again, I received a response within 2 minutes (it may sound like I'm making this up, but I'm not) and Ruby identified my problem and gave me the steps I needed to take to totally resolve my problem. FYI: My former job, prior to retirement, was as Vice President of Support for a $3.7 Billion/year software company - so I know support, and I know really great support and that is exactly what I received today, really great support. It doesn't get better than that. Thank you all very much.