Waste of time and money. Better to do it yourself than to use this service.
Took a long time to get the money back, cost a lot of extra time that I could have used to handle it myself. I did get something back, which is why it’s a two-star instead of a one-star rating. They claim their service is easy to use and it saves time from doing it yourself, but the process was so I’ll communicated, and (deliberately) stalled that I really would have save a lot of time and money to just do it myself. Their fee is high and they are not transparent about what exactly they receive back and what percentage of that they’ve charged. I really would advise to either use another agent or to do it yourself! Using Compensair’s services is truly a waste of time and money, and on top of all of that the communication is not friendly or transparent. Save yourself the headache.