REPORTING TO THE FTC AND CUSTOMS
This is not a reputable company. The wig I received was unwearable. They will not honor their RETURN POLICY. YOU WILL JUST BE THROWING YOUR MONEY AWAY, This is feedback received from Asteria hair after sending them several emails and pictures of a defective wig...... Subject: Re: Order #600111983 -Asteria Hair After Sale Service Hi Thanks for your pictures. As we all know, the lace is hand-tied product, each single hair is tied on the lace. This may be because the direction of the knots is inconsistent when they do it by hand. Would you mind considering use the flat iron to try it? If not, we can help you exchange or return it. We would also like to trouble you to take a small video for us to show this situation by the way, and we will feedback this problem to the company. (We have time difference, now it's Saturday here, we aren't able to reply in time, hope get your understanding, once back to work Monday here, we will reply ASAP.) Thank you, Jasmine Asteria Hair After Sale Service